I don't use the iPad app, but I do rely on it as a backup to mix with if my computer does not work properly, there was only one gig all last year where I lost FireWire connection, I was dorking with my rack and the FW cable came unplugged during the show, I just opened the iPad app and was good to mix all night, none the wiser. And at this point I don't know that they are obligated to make new versions work with 1.8.3.
because you can't test them and fall back to previous versions easily, it's just plain scary. My worry is that a UC Surface 2.x (or 3.x) for iPad will come out that just simply will not work for Firmware version 1.8.3. It's easy, but you need to want to do it. If a company wants to keep their clients, thy should avoid frustration with legacy equipment. People want to work with their mixers and they don't want to fight with problems. I have no idea how many PreSonus mixers were sold in Europe, but I know that the customers of these countries which are still waiting for a chance to trade in their old mixers:Īnd as a last thought: I have made the suggestion of a UC Surface 1.8.3 as the final version for the AI products and I want to renew this suggestion. Several European countries were not allowed to participate in this program, because "PreSonus Europe" (Ireland) has resigned all national distributors and service centers and is trying to build up a new structure. We're not welcome as supporters any more.Īnother "legacy" (I read the term "contaminated land" as alternative in leo.org.) is the "StudioLive-Power-up-Trade-in-Program", which ended on December 31, 2018. A company needs to show some "love" to its clients and supporters. I don't think I will ever participate in a beta test any more. I still have the beta files, so I can prove what I am saying. Without any change, the beta firmware was then released as "new" firmware. Several people spent a lot of time to "help" by testing and reporting, but literally nothing was done on the several bugs we found and documented. What I am still really angry about is, that the Beta Testing of the new firmware was a fake.
There would have been more possible in the development of the RM/RML mixers and the CS controller, but I understand that some (as many as possible) features had be be reserved for the Series III family in order to support the sales of the new products. I could live with the limitations of AVB I and what I have learnt over the years helps me a lot to get along with the (not so) new Series III products and understand the networking/patching subjects. I have been using a SL 2442AI, a RM32AI, a RM16AI and a CS18AI in any possible configuration (MOTU AVB switch) and they all have worked fine for me/my jobs.
If you want your RM/RML to work, you need to use the older firmware. It works fine for the CS18AI, but it's mostly unusable for the RM and RML rack mixers (Firewire and Smaart display lag, cascading). Unfortunately the in 2018 released and really long expected firmware version has brought more problems than it has solved. This means that support has stopped (in "Answers" already since the beginnning of December 2018) and with it any further development of firmware and software. "Active Integration" and the SLAI, RMAI and CSAI products are legacy now. It's not nice to read this sentence, but it was to be expected for some months already.